How to reset a Mailbox email account password

Reviewed on March 25, 2026

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization
• Configured your Mailbox domain with email accounts

1. Click Mailbox in the Domains & Web Hosting section of the console side menu. The list of your domains displays.
2. Click the domain you wish to configure. The list of Mailboxes created for this domain displays.
3. Click a Mailbox email account to configure. The Mailbox account information is displayed.
4. Navigate to the Settings tab.
5. Click Reset password.
6. Enter a password or click the magic wand button to autogenerate a strong password.
7. Check the box to confirm you have saved the password.
8. Click Confirm.