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I cannot add a payment method

Reviewed on 24 February 2025Published on 24 February 2025

I tried to add a credit card, but I got a “card already registered” messageLink to this anchor

CauseLink to this anchor

A credit card can only be registered once across all Scaleway Organizations. This means that if your card is already linked to another Scaleway account, you will not be able to add it again.

SolutionLink to this anchor

  • Ensure that the credit card is not already registered to another Scaleway account. If you have multiple accounts, verify if the card is linked to one of them.
  • If the card is already in use, consider adding a different credit card to your account.
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