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How to order a dedicated IP address for a Web Hosting plan

Reviewed on 05 February 2024Published on 20 December 2023

In shared Web Hosting, multiple websites share the same server and its resources. Each website typically has its own domain name, but they all use the same IP address for the server. Scaleway provides the option to purchase a dedicated IP address for your website, even within a shared hosting environment. Some potential advantages of having a dedicated IP address for Web Hosting are:

  • Email reputation: A dedicated IP address can be beneficial for email reputation. If your shared server’s IP address is associated with spam or malicious activities from other users, it could negatively impact your email deliverability. With a dedicated IP, your email reputation is separate from other users on the same server.
  • SSL/TLS certificates: If you want to secure your website with an SSL/TLS certificate, having a dedicated IP address can be necessary. While it is possible to use Server Name Indication (SNI) to enable SSL on shared IP addresses, not all older browsers support SNI. In such cases, a dedicated IP address becomes necessary for compatibility.
  • Avoiding blacklisting: Shared IP addresses can be more susceptible to being blacklisted if another user on the same server engages in spam or other malicious activities. With a dedicated IP, you have more control over the reputation of your IP address.
Note

Needing a dedicated IP address can depend on your specific requirements and the nature of your website. Many websites function perfectly well with shared IP addresses, and dedicated IPs are often more critical for specific scenarios, such as e-commerce websites that require SSL/TLS or those with unique server configurations. Always assess your specific needs before deciding whether a dedicated IP is necessary for your shared hosting environment.

Security & Identity (IAM)

To perform certain actions described below, you must either be the Owner of the Organization in which the actions will be performed or an IAM user with the necessary permissions.

Requirements
  • You have an account and are logged into the Scaleway console
  • You have registered a domain name at Scaleway or another registrar
  • You have a Web Hosting plan with a shared IP address

Activate a dedicated IP address for a Web Hosting plan

  1. Navigate to the Managed Services section of the console side menu and click Web Hosting. This action will lead you to the Web Hosting overview page.
  2. Click either «More infos Icon» or the domain name associated with the Web Hosting you want to configure. This will take you to the Hosting Information page.
  3. Within the hosting options area of your Web Hosting, click on Manage Options.
  4. Activate the Dedicated IP toggle to initiate the process of acquiring a dedicated IP address for your Web Hosting plan.
  5. Complete the process by clicking Update Web Hosting Plan. This action will not only update the configuration of your Web Hosting but also assign the newly acquired dedicated IP to it.
Tip

Alternatively, you can activate this option directly while configuring a new Web Hosting plan.

Deactivate a dedicated IP address for a Web Hosting plan

  1. Navigate to the Managed Services section of the console side menu and click Web Hosting. This action will lead you to the Web Hosting overview page.
  2. Click either «More infos Icon» or the domain name associated with the Web Hosting you want to configure. This will take you to the Hosting Information page.
  3. Within the hosting options area of your Web Hosting, click on Manage Options.
  4. Deactivate the Dedicated IP toggle to initiate the process of removing the dedicated IP address of your Web Hosting plan.
  5. Complete the process by clicking Update Web Hosting Plan. This action will update the configuration of your Web Hosting plan by replacing the dedicated IP address with the shared IP address of the server.
Important

When deactivating the dedicated IP address for your Web Hosting, automated checks will be conducted to ensure that the IP is not blacklisted. If your IP address is found to be blacklisted, the option cannot be deactivated, and you should reach out to our technical support for assistance.

See also
How to manage a Web Hosting planHow to terminate a Web Hosting plan
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