How to order a dedicated IP address for a Web Hosting plan

Reviewed on August 27, 2025

In shared Web Hosting, multiple websites share the same server and its resources. Each website typically has its own domain name, but they all use the same IP address for the server. Scaleway provides the option to purchase a dedicated IP address for your website, even within a shared hosting environment.

Some potential advantages of having a dedicated IP address for Web Hosting are:

Email reputation: A dedicated IP address can be beneficial for email reputation. If your shared server's IP address is associated with spam or malicious activities from other users, it could negatively impact your email deliverability. With a dedicated IP, your email reputation is separate from other users on the same server.
SSL/TLS certificates: If you want to secure your website with an SSL/TLS certificate, having a dedicated IP address can be necessary. While it is possible to use Server Name Indication (SNI) to enable SSL on shared IP addresses, not all older browsers support SNI. In such cases, a dedicated IP address becomes necessary for compatibility.
Avoiding blacklisting: Shared IP addresses can be more susceptible to being blacklisted if another user on the same server engages in spam or other malicious activities. With a dedicated IP, you have more control over the reputation of your IP address.

Note

Needing a dedicated IP address can depend on your specific requirements and the nature of your website. Many websites function perfectly well with shared IP addresses, and dedicated IPs are often more critical for specific scenarios, such as e-commerce websites that require SSL/TLS or those with unique server configurations. Always assess your specific needs before deciding whether a dedicated IP is necessary for your shared hosting environment.

Before you start

To complete the actions presented below, you must have:

A Scaleway account logged into the console
Owner status or IAM permissions allowing you to perform actions in the intended Organization
Registered a domain name at Scaleway or another registrar
Ordered a Web Hosting plan with a shared IP address

Order a dedicated IP address for a Web Hosting plan

Navigate to the Domains & Web Hosting section of the console side menu and click Web Hosting. A list of your Web Hosting plans displays.
Click the domain associated with the Web Hosting you want to configure. The Web Hosting's Overview tab displays.
Scroll to the Hosting options section, then click Manage options. The Manage hosting plan and options page displays.
Scroll to the Configure options section and check the Dedicated IP check box to order a dedicated IP address for your Web Hosting plan.
Check the estimated cost, then click Update Web Hosting. This action will update the configuration of your Web Hosting but also assign the newly acquired dedicated IP to it.

Tip

Alternatively, you can activate this option directly while configuring a new Web Hosting plan.

Remove a dedicated IP address from a Web Hosting plan

Navigate to the Domains & Web Hosting section of the console side menu and click Web Hosting. A list of your Web Hosting plans displays.
Click the domain associated with the Web Hosting you want to configure. The Web Hosting's Overview tab displays.
Scroll to the Hosting options section, then click Manage options. The Manage hosting plan and options page displays.
Scroll to the Configure options section and uncheck the Dedicated IP check box to initiate the process of removing the dedicated IP address from your Web Hosting plan.
Check the estimated cost, then click Update Web Hosting. This action will update the configuration of your Web Hosting plan by replacing the dedicated IP address with the shared IP address of the server.

Important

When deactivating the dedicated IP address for your Web Hosting, automated checks will be conducted to ensure that the IP is not blacklisted. If your IP address is found to be blocklisted, the option cannot be deactivated, and you should reach out to our Support team for assistance.