How to outsource your Dedibox

Reviewed on February 20, 2026

Outsourcing a Dedibox server allows you to delegate the technical management of your dedicated server to another Scaleway Dedibox account, while keeping full ownership and control of your main account.

When you outsource a server:

• The recipient gains access to manage the server (e.g., monitor status, reboot, access console, etc.).
• They cannot view or modify billing information or services in your primary account.
• You retain full control over your account settings and subscriptions.

This feature is ideal for delegating server administration to IT teams, managed service providers, or technical partners—without compromising security or financial oversight.

Before you start

To complete the actions presented below, you must have:

• An active Scaleway Dedibox account logged into the Dedibox console
• At least one dedicated server
• The Scaleway console login (identifier) of the recipient account

How to outsource your Dedibox server

1. In the top navigation bar, click Server > Server list to view all your servers.
2. Select the server you wish to outsource, then click Manage to open its details page.
3. In the left-hand menu, click Outsourcing. Open Image over content
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   The outsourcing form will appear.
4. Enter the Scaleway console identifier (login) of the recipient account.
   Note

   The identifier is the Dedibox username the recipient uses to log in to their Dedibox account. It is not your own user ID. If can be found on the outsourcing page in the Dedibox console:

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5. Click Send request. The recipient will receive a notification in their console and must accept the request to take over technical management.

   You can track the status of your outsourcing requests on the Outsourcing Requests page.

After the request is accepted

Once accepted:

• The server appears in the recipient’s console under Outsourced Servers.
• They can perform technical actions such as:
  • Rebooting the server
  • Accessing the IPMI console
  • Monitoring hardware status
• You continue to manage billing and server ownership.

To revoke access, you can cancel the outsourcing at any time from the same menu.