How to lock a client's Organization

Reviewed on June 09, 2025

If you are confronted with a client who does not respect Scaleway’s Terms of Service, you can lock their Organization.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Scaleway Partner status
• Added a client

1. Go to the Partner Space. A list of your clients displays.
2. Locate the row corresponding to the client whose Organization you want to lock.
3. Click more icon at the end of the row.
4. Click Lock Organization. A pop-up displays.
5. Type LOCK in the text area.
6. Click Lock to confirm.